# Email Templates

## Overview

In **Hireforce**, there are three categories of default email templates: **General, Auto Confirmation, Event**

{% tabs %}
{% tab title="General" %}
General email templates are for general purposes. It includes:

* **Disqualify Candidate**: This is the email will be sent when you reject a candidate with an email.
* **Greeting Candidate**: The email template is used to approach candidates. If the candidate is a match for the job the recruiter is hiring for, you can send this email to introduce the job opportunity to the candidate.
* **Quick Update**: The email template is used to notify to candidates that you are still in the process of reviewing their applications, and considering the next step
  {% endtab %}

{% tab title="Auto Confirmation" %}
Auto-confirmation email templates are emails that are set automatically. These emails can be sent automatically to candidates after they apply.

Auto-confirmation email templates can be set as the default
{% endtab %}

{% tab title="Event" %}
Event email templates are used when scheduling events, such as interviews with candidates. This email template has a specific field containing the event information.
{% endtab %}
{% endtabs %}

## Email Templates Management

You're able to edit or delete the Location after being added:

* Edit: Click the **Pencil** icon on the right > Edit information then click the **Update** button.
* Delete: Click the **Trash** icon on the right > Click the **Delete** button.

<figure><img src="https://1004424443-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FN3tRAQQ8J1tUuEYMPUNy%2Fuploads%2Fz4tqKaAyqvQ4Q2H86e44%2Fimage.png?alt=media&#x26;token=08b6c9ff-6ac6-4289-bede-0625001b17bc" alt=""><figcaption></figcaption></figure>

## Create A New Template

1. Go to the Settings -> Email Template
2. Click **+ New Template**&#x20;
3. Input all information (required field) about the new email template

<figure><img src="https://content.gitbook.com/content/N3tRAQQ8J1tUuEYMPUNy/blobs/eiZHTtb59ArF8iw6TluX/image.png" alt="" width="375"><figcaption></figcaption></figure>

* **Category**: Select a type General, Auto Confirmation, or Event
* **Email template name**: The email template's name is clear, concise, and distinct from other names.
* **Email subject**: The subject of the email sent to candidates. You can use personalization like {job\_title}
* **Content**: The body of the email sent to candidates. Using the button to format text: heading, **bold**, *italic*, hyperlinks, bulleted lists, numbered lists, and clear format. You can use personalization by click **insert**&#x20;

  <figure><img src="https://content.gitbook.com/content/N3tRAQQ8J1tUuEYMPUNy/blobs/f3PGrj2X31vjN8J3rPYi/insert.png" alt=""><figcaption></figcaption></figure>

4. Then click the **Save** button