Candidate

Candidate Dashboard

The Candidate Dashboard summarizes all of candidate profiles. It is also where you manage potential candidates and collaborate with team members to monitor the hiring process.

• Access your full candidate database by clicking Candidates on the left menu.

• On the Candidates page, you'll be able to add new candidates. You can also view and search candidates depend on your permission.

The Admin can view all candidates in your company account.

Other roles (Member, Limited Member) only view candidates as belonging to jobs for which they are either in the hiring teams or the ones who sourced the candidates.

Candidates Page

Candidate Profile

Each candidate in Hireforce has all their data organized in a candidate profile with 2 tabs: Profile and Job-Related.

Clicking on the candidate name then you could view the profile. Besides that, you could view the Job-Related tab if this profile applied/sourced to your job running.

Profile

The Profile tab includes some information such as:

• Overview: All of the candidate's data such as contact details, profile information, summary, resume/CV.

• Jobs: All jobs that the candidate is processing.

• Activities: All activity logs between the candidate and your hiring team.

• Notes: All notes from your hiring team about the candidate.

• Tasks: All the task that your hiring team needs to do for the candidate.

Job-Related

The Job-Related tab includes some information such as:

• Overview: All of the candidate's data such as contact details, profile information, summary, resume/CV.

• Jobs: All jobs that the candidate is processing.

• Interview: All interviews involve the candidate and this job.

• Emails: All emails between the candidate and your hiring team relevant to the job.

• Feedback: All Interview feedback and Applicant feedback are grouped by stage, reminder banner, and overall score.

• Activities: All activity logs between the candidate and your hiring team.

• Notes: All notes of this job from your hiring team about the candidate.

• Tasks: All the task of this job that your hiring team needs to do for the candidate.

If a candidate is being for more than one active jobs, you can display a dropdown list of related jobs, then select the specific job to check its related activity.

Manage candidate

Input Candidate

There are many ways to input candidates to your candidate database on Hireforce

1. The Candidate was added by the Team Members.

Member of your company with roles Admin and Member can add candidates at Candidate section, sourced in a job on the Job page or referred to a job.

Add Bulk Candidate

To streamline the recruitment process and enhance efficiency, Hireforce has introduced the Bulk Upload feature, enabling recruiters to upload multiple resumes at the same time, minimizing the need for manual data entry.

Once uploaded by Bulk Upload, resumes are then parsed and used to create new candidates and associated with existing job.

Option 1: On the Candidate Page

How to use Bulk upload?

1. Click button in your top menu > Select Upload CVs/Resume.
2. Choose at least one Job where you want to upload candidates. Click +Assign when you finish.

3. Click to upload > Choose the CVs you want to upload.

4. All uploaded files are parsed on the left. You can click on each of them to check the parsed information. You can edit some the parsed information. The original CV is displayed on the right for easy referencing.

5. When you finish checking/editing, click Add candidates to finish.

Hireforce supports a maximum file size of 10MB for PDF, DOCX, and DOC files. Maximum 50 files per upload. Use CTRL or SHIFT to select multiple files.

Option 2: On the Job Page

How to use Bulk upload?

1. Choose the job where you want to add a new candidate.

2. Click button in your top menu > Select Upload CVs/Resume.
3. Click to upload > Choose the CVs you want to upload.

   
4. All uploaded files are parsed on the left. You can click on each of them to check the parsed information. You can edit some the parsed information. The original CV is displayed on the right for easy referencing.

5. When you finish checking/editing, click Add candidates to finish.

Hireforce supports a maximum file size of 10MB for PDF, DOCX, and DOC files. Maximum 50 files per upload. Use CTRL or SHIFT to select multiple files.

Add Sigle Candidate

There are three options to add single candidate.

Option 1: On the Candidates page

1. Click Add Candidate button on the top right.

2. Fill out all the information.

3. Click Add when you finish.

Option 2: On the Job page

1. Choose the job where you want to add a new candidate.

2. Click +New button on the top right.

3. Fill out all the information.

4. Click Add when you finish.

Option 3: On the Referrals page

1. Choose the job where you want to refer a new candidate.

2. Click Refer button on the right.

3. In the add candidate pop-up, Input the candidate's information:

   • Full name (*) Required Field

   • Email (*)

   • Phone Number

   • Resume/CV (*) Hireforce will support the file type with PDF, Docx, Doc up to 10MB

   • Job (*) If the Candidate is suitable for an open job on Hireforce, you can assign the job at this step

   • Introduction: If you introduce a candidate, you can briefly introduce his/her here

4. Click Add when you finish.

The candidate is inputted from the Referral hub, the Source field on the profile candidate will have an updated value of Referral and you can't change it to another.

Refer a candidate

2. The Candidate applied by themselves

The Candidate applied by themselves to a job from Career Page, on job boards which integrated with Hireforce or through a campaign. Candidates who would like to join your company can apply (drop their resumes) in a suitable opening job on Career Page.

How to apply a job

In the add candidate pop-up, Input the candidate's information:

• Full name (*) Required Field

• Email *

• Headline *

• Phone Number

• Resume/CV Hireforce will support the file type with PDF, Docx, Doc up to 10MB

• Cover letter: Clearly show how your professional experience fits the needs of the job and the culture of the company

Sort Candidate

Candidates will be by default sorted based on Last activity date (most recent first).

You can change the sorting at your discretion based on your needs.

You can choose to sort by Creation date (Newest first or Oldest first) or by Last activity date (Newest first or Oldest first) as following:

1. Click Create at or Last activity.

2. Choose Newest first or Oldest first.

You can only choose to sort by Creation date or Last activity date, not both at the same time.

Sort candidates

Search & Filter Candidate

Search candidates

1. Click Candidates icon in the left menu.

2. Click the search bar on the top menu. You can search candidates by Candidate's name, Phone number, Email and Link.

3. Choose and combine the filters you would like use to search for candidates.

Filter candidates

Job

Job: Filter candidates by the job(s) in your company account which you can access, including archived jobs. You can choose a specific job or all the open jobs by clicking Any open jobs.

Status

Status: Filter candidates by their status. You can choose multiple statuses.

Stage

Stage: Filter candidates by the stage type they are in.

Tag

Tag: Filter candidates by tags. Tags are visible to all members of the hiring team. If you and your team add tags consistently you can quickly search for and filter candidates based on Tag on the Candidates page.

You can choose multiple tags and define how their presence in the profile is handled:

• Match All (works as the AND operator), i.e. all tags must be present in the profile.

• Any Match (works as the OR operator), i.e. any of the tags may be present in the profile.

Owner

Owner: Filter candidates by owners, who's responsible for managing their profile.

View Candidate Profile

You can view candidates from the Candidates Page or Job Detail.

From Candidate

On the Candidates page, you can view the list of candidate that is sourced, applied or referred.

If the candidate applied or was sourced to more than 1 job, the Job Colum will show the number of jobs instead of the Title.

You can click the number of jobs to see the Job titles list that they applied for or were sourced.

From Job

On the Job detail page, you will view the list of job candidates for each job.

1. Go to the Job on the main menu.

2. Find the job that you want to check and click on the Title or any number in the job card.

3. Hireforce will navigate to the job, to assist you in viewing the candidates according to the job pipeline stage.

Display Candidate information

On the Candidates page, Hireforce displays by default that the candidate card will include the following information:

• Full name

• Email

• Phone number

• Jobs

• Stage

• Tags

• Talent pools

• Created at

• Last activity

You can adjust the information displayed on the Candidates page as follows:

1. Click Display in the top menu.

2. Enable the information that you want to display.

3. If you want to change the position of the information, you can hold and drag it to the desired position.

4. If you want to back to default, click Reset to default.

Note:

• Member of your company with roles Admin and Member can adjust the information displayed on the Candidates page.

• When you adjust the information, only you can view it. Other people will not be affected by your change.

Edit Candidate Profile

The Candidate Profile is updated with related candidate information, you may update their information by clicking on the field where you want to update.

After updating a field on a candidate profile, please remember to click the Tick button to save your new information.

Custom Profile field

These are custom fields for your candidate profiles and can be used to collect the candidate information that you need such as:

• At the top of a profile: Candidate's photo, Candidate's name, Job title, Tag and The main tab.

• Contact details: Email, Phone number, Location, Links.

• Profile information:

Talent pool	Job categories and majors.
Total year of experience	Total work experience relevant to the jobs the candidate is interested in.
Skills	Could be language skills mentioned on the resume, programming languages, or even hobbies.
Current salary	Collect the current candidate’s salary in the currency of your choice.
Expected salary	Collect the candidate’s salary expectations in the currency of your choice.
Owner	In Hireforce, candidates are assigned an "Owner" who's responsible for managing their profile. Here's how ownership is determined: Manually Added Candidates: When a user adds a candidate directly to the Candidate Dashboard, that user automatically becomes the owner. Job Board/Career Page Applicants: For applicants coming through job boards or your Career Page, owner is initially unassigned. This allows you to freely assign an owner based on your team's policy
Source	Source groups similar channels where candidates enter your hiring pipeline. It helps you visualize which channels are attracting the most potential candidates. Hireforce provides 8 groups of source: - Job board - Career page - Referral - Sourced - Social - Campaigns - Recruitment agencies - Events ⚠️ If a Candidate Profile recorded activity as "Refer by", the source will be updated as Referral. For this Source, you may not change it to another.
Source detail	Source Detail specifies the exact platform or channel within a source. ℹ️ For example: There are 2 sources detail for the Referral source: - Direct refer: The candidate is referred by users in your company account on the Referrals hub. - Social shares: The candidate applied via the link users shared on social.
Source by	Source By identifies the team member who added the candidate.
Created date	The date that the candidate applied or was sourced on Hirefore

• Employee referrals

• Summary

• Resume/CV

They can be setup as templates and applied to all candidates who are applying to a job.

Check out this article for setting up profile fields.

You can edit the profile fields in a profile as following:

1. Go to a candidate's profile.

2. Click on the field you need to edit.

3. Edit the information as you want.

4. Click icon Check to save.

Add Tag

Tags on the Candidate Profile (Candidate Tag) are applied directly to the candidate profile in the top left corner near the candidate’s name.

Use tags to better organize your candidates.

You can manage all the tags that appear in the candidate profile on the Tags Page in the Setting section.

You can add tags in a candidate's profile as following:

1. Go to a candidate's profile.

2. Under the Job Title, click the + Add tag button.

3. Click the tags you want to add or create a new tag by typing in the keyword or phrase that you want to add and hit Enter to save it. You might want to add tags based on skills, experience level, or software knowledge.

Read more about Manage tags

Add Tags

Add Resume/CV

You can add add a candidate's Resume/CV as following:

1. Go to a candidate's profile.

2. Scroll down to Resume/CV > Click Add to upload drag and drop. HireForce will support the file type with PDF, DOCX, DOC up to 10MB.

3. Choose the candidate's CV.

Add Resume/CV

Add Section

This section can help your company save information about candidate's work experience, education and references on Hireforce.

At the bottom of a profile, you can add work experience, education and references of a candidate as following:

Add work experience

1. Click Add work experience.

2. In the pop-up, fill in the information as shown in the image below.

3. Click Save.

work experience

Add education

1. Click Add education.

2. In the pop-up, fill in the information as shown in the image below.

3. Click Save.

education

Add references

1. Click Add references.

2. In the pop-up, fill in the information as shown in the image below.

3. Click Save.

references

On the right side of each section:

• To add more fields to each section, click the Add button.

• To edit a field, click the Pencil icon button.

• To delete a field, click the Trash icon button.

Talent Pool

During the recruiting process, you and your team may need to hire for various job categories and majors. Talent pools can help reuse candidate data from previous searches, making it easier to navigate the hiring cycle

Everyone in your company account on Hireforce can create the Talent Pool except the user with the Interviewer role.

Create Talent Pool

• Click on left menu to navigate to Talent Pool page
• Click +New Talent Pool, a pop up to add Talent pool will appear

• Enter Talent Pool information

  • Name: choose a clear name for your Talent Pool ℹ️A clear Talent Pool Name makes it easier for everyone within your company to understand the purpose and focus of each talent pool. This can be helpful for Talent Pool members who might contribute to finding or evaluating candidates.

  

  • Talent Pool Member: You can add other members to join the Talent Pool who can contribute to sourcing and reusing talents. ℹ️ Talent Pool Member can see all candidates inside and they can add candidates inside the pool and take notes inside the pool

  

Add a Candidate to Talent pool

There are many options to add candidates to talent pool

Directly add a Candidate to Talent pool

• Click on the left menu and select the talent pool that you want to add candidates to.

• Click Add candidate (if your team does not add any candidates to that talent pool) or +New in the top right corner

• A pop-up to add candidate will appear, fill out the candidate's information and click Add

  

From Candidate profile

• Open a candidate profile

• In the Profile Infomation section, click Add talent pool and select the talent pool that you want to add candidates to

  

From Job detail page

• Open a job detail, click +New to add candidate

• A pop-up to add candidate will appear, fill out the candidate's information and select the talent pool that you want to add

• Then click Add

  

From Candidate page

• On the Candidate page, click +Add candidate

• A pop-up to add candidate will appear, fill out the candidate's information and select the talent pool that you want to add

• Then, click Add

  

From Hireforce Chrome Extension

Hireforce Chrome Extension assists you in sourcing candidates from your LinkedIn account. Learn more details about Hireforce Chrome Extension tool and how it works

When crawling the profile from Linkedin to Hireforce, you can select the appropriate Talent pool, then click Add candidate