# Members

## Overview

**Hireforce** makes it easy to collaborate with co-workers. One of the first things you'll want to do when getting started on **Hireforce** is to invite team members.&#x20;

On the **Settings** page, access to **Members** to manage your team members and their account permission. Hireforce offers multiple access levels to optimize permissions for each user's role, ensuring they have the necessary access to perform their duties effectively.&#x20;

### Direct Employer

There are 3 access levels:

{% tabs %}
{% tab title="Admin" %}
*The **Admin** role can access all candidates, jobs, and settings and fully manage the company's account and memb*ers. *They can* *view, edit, and delete all items with restricted visibility except for note editing and deleting other owners.*

:information\_source: **Please note that:**&#x20;

* **Owner**: As the Owner who is Admin at the top of the member list you have the highest level of access. You can edit the roles of all members in your organization, including Admins.
* **Admin**: If you are an Admin but not the Owner, you can edit the roles of Members and Limited Members.

:information\_source: **Who should be an Admin?**

Anyone who should have full visibility for everything:

* Head of Recruiting
* System admin
* CEO
  {% endtab %}

{% tab title="Member" %}
*The **Member** role is designed to allow the admin to customize permissions for each user within this role for specific functions. However, in general, this role will have access to:*

* **Candidates:**&#x20;
  * If they are the owner of the candidate's profile, or&#x20;
  * If they are a part of the job's hiring team, they can access the list of applicants to view and update applications, or
  * If they are a member of the talent pool.
* **Jobs:** &#x20;
  * **All jobs**: they can view and access all jobs (even if they did not join the hiring team).
  * **Assigned job only:** they can access the job if they are a part of the job's hiring team.

To customize the permission of the member you can enable the toggle when inviting or editing a member:&#x20;

<figure><img src="/files/ApNFhO38EXUMVIQnwkEN" alt=""><figcaption></figcaption></figure>

:information\_source: **Who should be a Member?**

A user who join hiring process:&#x20;

* Hiring Manager&#x20;
* Recruiter.
  {% endtab %}

{% tab title="Limited Member" %}
*The **Limited Member** role is designed with minimal permissions, allowing the user to focus on the necessary sessions to support essential tasks such as participating in interviews to provide feedback on candidates or joining the Hiring Team for a few necessary positions and referring Candidates.*

There are 4 sections, you can access when logging into Hirefoce as a Limited Member role: Tasks, Jobs, Calendar, and Referral.&#x20;

Additionally, they can create new job requisitions, but only if the **Request Requisition** feature is enabled.

<figure><img src="/files/epViJBPc7muCNTlEd32P" alt=""><figcaption></figcaption></figure>

:information\_source: **Who should be a Limited Member?**

Interviewer who will only review resumes, leave internal evaluations and comments, and make referrals.
{% endtab %}
{% endtabs %}

### Agency

&#x20;There are 2 access levels:

{% tabs %}
{% tab title="Admin" %}
*The **Admin** role can access all candidates, jobs, and settings and fully manage the company's account and memb*ers. *They can* *view, edit, and delete all items with restricted visibility except for note editing and deleting other owners.*

:information\_source: **Please note that:**&#x20;

* **Owner**: As the Owner who is Admin at the top of the member list you have the highest level of access. You can edit the roles of all members in your organization, including Admins.
* **Admin**: If you are an Admin but not the Owner, you can edit the roles of Members and Limited Members.

:information\_source: **Who should be an Admin?**

Anyone who should have full visibility for everything:

* Head of Recruiting
* System admin
* CEO
  {% endtab %}

{% tab title="Member" %}
*The **Member** role is designed to allow the admin to customize permissions for each user within this role for specific functions. However, in general, this role will have access to:*

* **Candidates:**&#x20;
  * If they are the owner of the candidate's profile, or&#x20;
  * If they are a part of the job's hiring team, they can access the list of applicants to view and update applications, or
  * If they are a member of the talent pool.
* **Jobs:** &#x20;
  * **All jobs**: they can view and access all jobs (even if they did not join the hiring team).
  * **Assigned job only:** they can access the job if they are a part of the job's hiring team.
* **Companies:**
  * **All companies:** they can view and access all companies (even if they're not the owner).
  * **Companies they own:** they can access the company if they are the owner.
* **Revenue/Placement:**
  * **All placements:** they can view and access all placements (even if they're not the owner).
  * **Placement they own:** they can access the placement if they are the owner.

To customize the permission of the member you can enable the toggle when inviting or editing a member:&#x20;

<figure><img src="/files/AuwOH2zROqBQ05YLcE8K" alt=""><figcaption></figcaption></figure>

:information\_source: **Who should be a Member?**

A user who join hiring process:&#x20;

* Hiring Manager&#x20;
* Recruiter
  {% endtab %}
  {% endtabs %}

## Member Management

### Follow Up The Invitation

Once you send an invitation, you can check to see if the user has accepted it.

You can check to see if a user has accepted an invitation by going to the Member section.

1. If the user has accepted the invitation, they will be listed in **Members** tab.
2. If the user has not accepted the invitation, they will be listed in the *Pending Invites* tab.
3. Resend the invitation email by clicking on the **Resend Invitation** button. This will send the user a new email with the same invitation link.

<figure><img src="/files/8Uy6F3JjOZRHCznF42WQ" alt=""><figcaption></figcaption></figure>

### Edit Access Level

#### Change The Role

You can change the roles of members whose roles are lower than yours. Here’s how it works based on your role:

* **Owner**: As the Owner who is Admin at the top of the member list you have the highest level of access. You can edit the roles of all members in your organization, including Admins.
* **Admin**: If you are an Admin but not the Owner, you can edit the roles of Members and Limited Members.
* **Member**: As a Member, you can edit the roles of Limited Members (for Direct Employers).

#### **Assign To Departments**

Only the Admin can assign members to department access so it can help match those members to the job hiring team accordingly if the departments are matched.

In Assign to department, select available departments to give access, then click the **Save** button.

#### **How to edit?**

1. Click the **Member** tab.
2. Click the "**Edit"** icon on the right of the member you need to edit.
3. Check and update Access level and Department field.
4. Click the **"Save"** button to complete.

<figure><img src="/files/JyikKViu1n5J4t7Pejbb" alt=""><figcaption></figcaption></figure>

## Invite Members

To ensure security for recruitment at each company, as well as optimize the performance of each role, **Hireforce** also designs permissions for each user level, you should check permission for each role before selecting the role for your members.

To add someone new to the Hireforce account, firstly you need to send them an invitation.

1. Access the Members page by clicking your avatar at the bottom left corner, then select Settings
2. Click the "Invite Member" button.
3. Input the email and select Access level.
4. Click the "Arrow-down" icon to review User permissions\* (if Access level = Member), and then click "Send Invites".

**(\*) You can assign permissions to users based on their roles.**

<figure><img src="/files/kFkduNBVthcXsxHefyMR" alt=""><figcaption></figcaption></figure>


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